Terms & Conditions
Use of Information
All information collected by Morningstar Lemmenade Shop ("MSLS") is used to process any payments collected and to establish your desired shipping location. All information is kept strictly private except where require to provide goods or services rendered or if required by state or federal laws if accompanied by legal documentation.
All information collected will be retained for a minimum of 7 years, information can be removed by request submitted via email after the 7 year retention period. Information will be deleted after 5 years if customer account has not been active during that time.
Information collected may include but is not limited to the following:
Name, Shipping Address, Phone Number, E-mail, Encrypted Credit/Debit card, Billing Address, and more.
MSLS reserves the right to change any and all parts of these terms with/without notice. Any changes made will be followed with a banner notice on our home page notifying customers of changes.
Zero Cost Shipping
MSLS utilizes in part a quantitative shipping practice with a majority of our products, because of this shipping system some products must meet a minimum quantity or order value. For example we may require a total of $100 dollars in pending orders to be able to ship out a product. Due to potential delays this may cause in receiving part of your order MSLS has adopted a Zero Cost Shipping service.
Wholesale Inquiries
MSLS may provide wholesale orders via email request. Wholesale orders must meet the following criteria in order to be processed.
All products must be ordered meeting the minimum quantity required to ship each product.
All wholesale orders will incur a processing fee equal to 20% of the total order or $175 whichever is lower.
All wholesale orders must be paid in full via PayPal or Wix Invoice before order will be submitted.
Payments & Refunds
MSLS accepts the following forms of payment only
- Credit / Debit Cards
- PAYPAL
- Third Party Services(wholesale and booth sales only)[Chime, Venmo, Cash App]
Refunds are only available within the first 14 days after verified delivery of product. Refunds will only be provided on return of unopened/unused products. Refunds will be valued at full product price listed on the MSLS website minus $8(return and restock fee). MSLS reserves the right to reduce the refund by up to 25% on any opened or used returns that cannot be restocked.
MSLS will provide via email a UPS Prepaid shipping label.
Please allow 5-10 days from the time MSLS receives your return to inspect and issue a refund for it to appear on your bank statement.
Fundraising Advertisement
MSLS allows members who are registered customers to our site the chance to have their personal gofundme campaigns posted on our main page.
All request will be reviewed by a member of MSLS staff prior to being added to our site. Most often a request will only be denied if one of the rules below is violated.
Campaigns must not be used for the following goals:
Illegal Activities, Purchases for weapons, Political awareness, Controversial Practices and more as determined by MSLS Staff.
Campaigns created for the following are most often accepted:
Imminent Life saving health treatments, Education, Disaster Assistance, and more as determined by MSLS Staff.
MSLS requires periodic updates from campaign ad creator/requester, if updates are not maintained MSLS reserves the right to remove campaign ads at anytime. MSLS will make 2 attempts to contact the ad creator/requester before removing the link.
All links on MSLS home page are added using the default embed code provided by gofundme, altered embed codes will automatically result in denial of and removal of any campaign ad and may result in denial of future ads.
Repair Service
MSLS provides repairs via our in house repair technician.
All repair appointments are subject to a $30 semi-refundable deposit to cover testing and return shipping. This deposit is only refundable under the condition that our technician determines that the device received is not repairable or will cost more then the value of the device or a newer device to repair.
If a newer device is cheaper then the repair MSLS will offers to perform a free data transfer to a new device, free system restore(delete all data on old device) and free disposal if you purchase a new device.
Labor fees are calculated as follows: Labor fee = (Cost of Hardware + Cost of Software) * 12.5%(0.125)
Example ($50 + $50) * 0.125 = $12.50 Labor Fee. MSLS believes in saving our customers money on repairs as much as possible. MSLS will use free software alternatives if available. Labor Fees are waived (for 3 years) on all products purchased through our store, refurbished products, or Rent-to-Own services.
Customer is required to pay full cost of any hardware/software(if applicable) plus labor fee(if applicable) before the device will be shipped back.
If customer refuses to pay or does not set up a payment plan within 3 weeks after repair is completed, MSLS will issue a final invoice. If after an additional 3 weeks with no resolution the device will be considered abandoned and will be listed on our stores refurbished devices page. Listed devices will be sold at the price listed on the final invoice plus 25%(long term device storage fee). This fee only applies to listed devices and does not incur on devices that are placed on a payment plan.